Руководство по очистке и техническому обслуживанию OTOUCH

Before You Start

Proper preparation ensures safe and effective cleaning of your OTOUCH products.

• Wash your hands thoroughly with soap and water before handling your device
• Power off the device completely and disconnect from any charging cables
• Remove detachable sleeves or accessories for separate cleaning
• Prepare warm water (not hot) and mild, fragrance-free soap or specialized toy cleaner
• Avoid harsh chemicals including alcohol, bleach, acetone, or abrasive cleaners
• Check waterproof rating before submerging any electronic components

Cleaning by Material

Different materials require different care approaches:

Silicone (Body-Safe)

• Wash with warm water and mild soap or toy cleaner
• Can be boiled for 3-5 minutes for deep sterilization (non-electronic parts only)
• Compatible with water-based and silicone-based lubricants
• Highly durable and non-porous

TPE/TPR Sleeves

• More porous than silicone, requires thorough cleaning
• Use warm water and antibacterial toy cleaner
• Pat dry completely and apply renewal powder if recommended
• Use only water-based lubricants
• Replace every 3-6 months with regular use

ABS Plastic (Hard Shell)

• Wipe down with damp cloth and mild soap
• Avoid submerging unless marked waterproof
• Dry immediately to prevent water spots

Metal Components

• Clean with warm soapy water
• Dry thoroughly to prevent oxidation
• Can be sterilized by boiling (if no electronic parts)

Waterproof vs Water-Resistant

Male Toys Cleaning Guide

General Cleaning Steps

1. Power off the device completely and disconnect from charger
2. Remove detachable sleeves or accessories from the main unit
3. Rinse the sleeve under warm running water
4. Apply toy cleaner or mild soap to interior and exterior surfaces
5. Gently massage and work the cleaner through all textured areas
6. Rinse thoroughly until water runs completely clear
7. Shake out excess water vigorously
8. Pat dry with lint-free cloth or paper towel
9. Wipe the motorized unit with a damp cloth (avoid charging ports and vents)
10. Air dry all components completely for 12-24 hours before reassembly

Female Toys Cleaning Guide

General Cleaning Steps

1. Turn off the device and disconnect from charging cable
2. Check the waterproof rating (most OTOUCH female toys are waterproof)
3. Rinse under warm running water
4. Apply toy cleaner or mild soap to all surfaces
5. Pay special attention to textured areas, ridges, and crevices
6. Gently scrub with fingers or soft cloth
7. Rinse thoroughly until no soap residue remains
8. Shake off excess water
9. Pat dry with lint-free cloth
10. Air dry completely before storing in protective pouch

Special Care for Advanced Features

Heating Functions

• Allow device to cool completely before cleaning
• Never submerge heating elements
• Wipe heating areas with barely damp cloth only
• Ensure completely dry before next use

Suction/Vacuum Motors

• Do not flood motor compartments with water
• Clean air vents with soft, dry brush
• Use damp cloth around vent areas, not inside
• Allow 24 hours drying time before use

Motorized Components

• Never use boiling water on electronic parts
• Keep charging ports completely dry
• Avoid getting water in button crevices
• If water enters motor area, dry immediately and let air dry for 48 hours

Drying & Storage

Proper Drying Technique

1. Shake vigorously to remove excess water from sleeves and crevices
2. Pat dry with clean, lint-free cloth or paper towel
3. Air dry completely for 12-24 hours in well-ventilated area
4. Verify 100% dry before storage (check all interior surfaces)

Storage Best Practices

• Store in breathable fabric pouch or original packaging
• Avoid plastic bags (can trap moisture and cause mold)
• Keep in cool, dry place away from direct sunlight
• Store away from extreme heat or humidity
• Keep different materials separated (silicone can react with TPE)
• Ensure devices are powered off during storage

Battery & Charging Care

Charging Safety

• Always ensure device is completely dry before charging
• Keep charging port clean and free of debris
• Use only the provided USB cable and compatible adapter
• Avoid overcharging (unplug when fully charged)
• Charge in well-ventilated area away from flammable materials

Long-Term Storage

• Charge battery to 50-70% before long-term storage
• Recharge every 3 months if not in use
• Store in cool, dry environment (avoid extreme temperatures)
• Do not store fully depleted or fully charged

Do's & Don'ts

Troubleshooting Common Issues

Unpleasant Odor

Cause: Bacterial growth from incomplete cleaning or drying

Solution:

• Deep clean with antibacterial toy cleaner
• Soak removable parts in warm water with toy cleaner for 20 minutes
• Rinse thoroughly and air dry for 24+ hours
• If odor persists, replace sleeve

Sticky or Tacky Surface

Cause: Material degradation or lube residue

Solution:

• Wash thoroughly with toy cleaner
• Apply cornstarch-based renewal powder (for TPE only)
• If stickiness continues, material may be degrading—replace sleeve

Mold or Discoloration

Cause: Stored while damp or in humid environment

Solution:

• Discard affected sleeve immediately (mold is health hazard)
• Clean hard components with diluted vinegar solution
• Ensure 100% drying before future storage
• Use silica gel packets in storage

Weak Motor Performance

Cause: Water damage or battery degradation

Solution:

• Ensure device is completely dry
• Fully charge battery
• If problem persists, contact OTOUCH support

Unusual Noise During Use

Cause: Water in motor or mechanical issue

Solution:

• Stop use immediately
• Disassemble and air dry for 48 hours
• If noise continues, do not use—contact support

Frequently Asked Questions