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This website is operated by otouch.com. Throughout the site, the terms “we”, “us” and “our” refer to otouch.com.

We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes your acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS
You agree not to use our products for any illegal or unauthorized purpose, nor to violate any laws in your jurisdiction (including but not limited to copyright laws) in connection with your use of the Service. You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of the Terms will result in the immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service, or any contact on the website through which the service is provided, without our express written permission. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information, which is provided for your reference only. We reserve the right to modify the contents of this site at any time but have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products as they appear in the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction.

All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, the same credit card, or using the same billing or shipping address. In the event of a change or cancellation, we may attempt to notify you using the contact information provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card details, so we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy. For refunds, please contact Refunds@otouch.com.

SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we have no control or input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions. We shall have no liability whatsoever arising from your use of optional third-party tools.

Any use of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure you are familiar with the terms provided by the relevant third-party providers. New services or features offered in the future shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS
Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of these sites and will not have any liability for any third-party materials, websites, or transactions.

Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you send us comments, such as creative ideas, suggestions, proposals, or other materials, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use them in any medium. We are under no obligation to (1) maintain any comments in confidence; (2) pay compensation for any comments; or (3) respond to any comments.

We may, but are not obligated to, monitor, edit, or remove content that we determine, in our sole discretion, to be unlawful, offensive, or otherwise objectionable, or in violation of any party’s intellectual property or these Terms.

You agree that your comments will not violate any third-party rights, including copyright, trademark, privacy, or other personal or proprietary rights. You are solely responsible for any comments you make and their accuracy. We assume no liability for any comments posted by you or any third party.

SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our site or in the Service may contain errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping, and availability. We reserve the right to correct any such errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, except as required by law.

SECTION 12 – PROHIBITED USES
You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any laws or regulations; (d) to infringe upon intellectual property rights; (e) to harass, abuse, or discriminate; (f) to submit false information; (g) to upload viruses or malicious code; (h) to collect personal information of others; (i) to spam or engage in phishing; (j) for obscene purposes; or (k) to interfere with the security features of the Service. We reserve the right to terminate your use for violating these prohibitions.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. You agree that we may remove or cancel the service at any time without notice.

Your use of the service is at your sole risk. The service and all products delivered through it are provided 'as is' and 'as available' without any warranties, express or implied.

In no case shall Shilosh International (HK) Co., Ltd, our directors, officers, employees, affiliates, agents, or licensors be liable for any direct, indirect, incidental, or consequential damages arising from your use of the service or any products procured using the service, even if advised of their possibility. Because some jurisdictions do not allow the exclusion of certain liabilities, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Shilosh International (HK) Co., Ltd, its affiliates, partners, officers, and employees from any claim or demand arising out of your breach of these Terms of Service or your violation of any law or third-party rights.

SECTION 15 – SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the remaining provisions shall remain in full force and effect.

SECTION 16 – TERMINATION
Obligations incurred prior to termination shall survive. These Terms are effective unless terminated by you or us. You may terminate by notifying us that you no longer wish to use our Services. We may terminate this agreement at any time if you fail to comply with these Terms.

SECTION 17 – ENTIRE AGREEMENT
These Terms, along with any posted policies, constitute the entire agreement between you and us, superseding any prior agreements. Any ambiguities shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW
These Terms and any separate agreements for Services shall be governed by and construed in accordance with the laws of China.

SECTION 19 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms at any time on this page. We reserve the right to update or replace any part of these Terms by posting changes to our website. Your continued use following any changes constitutes acceptance.

SECTION 20 – AGE OF CONSENT
By placing an order, you confirm you are of legal age to purchase the items. We reserve the right to cancel orders if it is discovered you are not of legal age.

SECTION 21 – CONTACT INFORMATION
Questions about these Terms of Service should be sent to info@otouch.com. For refunds, please email Refunds@otouch.com.

Shilosh International (Hong Kong) Co., Ltd